Previewer

The Previewer in AI Console makes it easy to rapidly iterate on GenerativeAgent’s design and provides a quick tool to test GenerativeAgent’s capabilities.

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Testing Draft Changes

When you initially configure GenerativeAgent, you’ll often find subtle ways to improve its performance. While you can always make changes, then deploy and test them in sandbox, it’s usually easier to try changes with Previewer. Previewer can use any changes across tasks and functions that you have in draft, allowing you to interact with GenerativeAgent using these temporary configurations.

Once you’re confident with a set of changes, you can deploy them into sandbox.

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Using Live Preview

The Live Preview feature allows you to test changes in real-time during a conversation. You have the ability to:

• Regenerate a response: For a given bot response, regenerate it using the latest state of the draft settings.
• Send a different message: For a given customer message, change what is sent to see how GenerativeAgent would respond with that conversation context.

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Replaying Conversations

During testing and configuration, you may want to replay conversations while trying out changes or validating GenerativeAgent across new versions. In Previewer, you can save the conversation to replay it again in the future.

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Observing GenerativeAgent’s Behavior

Previewer gives you insight into the actions that GenerativeAgent is taking. This includes its thoughts during the conversation, the knowledge base articles it references, and the API calls it makes. You can use this information to evaluate the performance of your tasks and functions, making appropriate changes when you want to alter its behavior.

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Next Steps

You may find one of the following sections helpful in advancing your integration: