You are in control of user management within ASAPP. This includes both Inviting users, and dictating roles and permissions.

Managing users for ASAPP dashboard is separate from the Digital Agent Desk

Manage users from within the ASAPP dashboard, this includes inviting users, deleting users, and changing roles and permiossions.

We also support SSO, allowing you to manage user access via your own auth system.

Invite Users

To Invite Users:

  • Navigate to Home > Admin > User management
  • Click Invite Users
  • Enter in the email and name for the user.
    • By default, users have the “Basic” role, but you may choose others. We will cover roles and permissions further below.
    • You may invite multiple users at once.

Roles and Permissions

By default, all users must have the Basic role, allowing them to login to the dashboard. But you may create and assign as many roled as you like per given user.

Each role has one or more permissions. Create as many and type of roles that meet your business needs.

To create a role:

  • Naviate to Home > Admin > Roles and Permissions
  • Click Create Role
  • Enter the Name and description for the Role
  • Edit the Role specifying:
    • Which application the role can access.
    • Which permissions within AI Console the user has.
      • Each permission has sub access permissions to control the ability to read, create, edit, and more.

SSO

If you want to manage the access to ASAPP via your own IDP, We support SSO via openID and SAML.

If you are interested in using SSO, please reach out to your ASAPP account team to get setup.